Shaping the experience behind a premier Partner event

Shaping the experience behind a premier Partner event

Shaping the experience behind a premier Partner event

Created @

Created @

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Project overview

For my third consecutive year leading design for Appfire’s Partner Retreat, the project began with an unexpected restart. The project initially had to be paused due to a date conflict with another major event resulting in a venue change, leaving us with a tighter timeline once the project officially relaunched a few months later. Despite those constraints, the goal of the project remained the same: create a premium extension of the core Appfire brand that reflects the importance of this event for our top Partners. This included building out a full identity system including an event logo, a photography library, email headers, a curated set of stickers, and a customized slide deck template in order to deliver a polished and cohesive experience from first touchpoint to final takeaway.

Role

Lead Designer

Date

2023-2024

Team

Beth S.

Michele K.

Jess O.

Keira G.

Robin G.

Skills

Art Direction

Event Design

Shifting to a flexible identity system

Because the first round of the project was delayed, we needed to rethink our approach in order to deliver on time. Fortunately, one of the directions we had begun exploring before the pause provided a strong foundation to build from. By revisiting and repurposing that early concept, we were able to shift away from one-off creative themes, an approach that had defined past retreats, and instead focus on developing a scalable system that could carry forward into future years. A flexible identity framework emerged as the solution. It offered a consistent foundation that allowed each retreat to feel distinct while still aligning closely with the core Appfire brand. In contrast to previous themes like James Bond (2022) and Outer Space (2023), this new direction prioritized cohesion, efficiency, and long-term usability without sacrificing visual impact. This system would also allow for subtle customizations that reflect the character of the chosen venue, such as colors and patterns - a capability that proved especially valuable for the 2025 retreat in Scotland.

Anchoring the event in the spirit of Scotland

For 2025, the retreat took place in Scotland so we were able to incorporate subtle visual cues from the region into the final deliverables. Elements like blue and white from the national palette, traditional kilt patterns, and landscape photography helped ground the identity in the location without overwhelming it. These touches served as the “customization layer” within the broader framework, allowing the event to feel connected to its venue while still reading as a premium extension of Appfire’s core brand. The result was a system that balanced local character with brand consistency: distinct for Scotland, but fully aligned with the long-term event identity. We also moved forward with the idea of adding a geometric number of the year instead of using our standard brand font enabling some of that local character to be directly injected into the event logo as well as the other deliverables.

A framework built to grow with future retreats

By shifting to a scalable event system rather than a one-off theme, we not only met the tight timeline but elevated the partner experience for 30+ attendees whose contributions represent more than $3M in annual value to the business. The retreat received an overwhelmingly positive reception, showing how a clear, scalable visual framework can unify an event without heavily relying on custom one-off concepts. Although my time at Appfire ended before I could guide the system through a second year of iteration, I’m fully confident in the structure and scalability we created. The framework was designed to evolve seamlessly with future retreat locations and themes, ensuring Appfire can continue building memorable partner experiences for years to come.

By shifting to a scalable event system rather than a one-off theme, we not only met the tight timeline but elevated the partner experience for 30+ attendees whose contributions represent more than $3M in annual value to the business. The retreat received an overwhelmingly positive reception, showing how a clear, scalable visual framework can unify an event without heavily relying on custom one-off concepts. Although my time at Appfire ended before I could guide the system through a second year of iteration, I’m fully confident in the structure and scalability we created. The framework was designed to evolve seamlessly with future retreat locations and themes, ensuring Appfire can continue building memorable partner experiences for years to come.

Credits

Creative Refinement

Beth S.

Copywriting

Michele K.

GTM Strategy & Ops

Jess O.

Event Management

Keira G.

Director, Channel Marketing

Robin G.

/ Reimagining an iconic classic for today's game

/ Reimagining an iconic classic for today's game

/ Reimagining an iconic classic for today's game

Seeking new role

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Small details.

Big impact.

Designed and built with ♥ by me

© 2025 Tom Hayes. All rights reserved.

00:00:00

Seeking new role

Back to top

Small details.

Big impact.

Designed and built with ♥ by me

© 2025 Tom Hayes. All rights reserved.

00:00:00

Seeking new role

Back to top

Small details.

Big impact.

Designed and built with ♥ by me

© 2025 Tom Hayes. All rights reserved.

00:00:00